FOR IMMEDIATE RELEASE:
Hino Trucks Celebrates 10th Annual Master Elite Service Skills Competition
May 29th, 2018
Novi, Michigan – Hino Trucks announced the winner of their Service Skills Competition during an awards ceremony at the University of Michigan celebrating the tenth annual event. This intense competition highlights the hard work and dedication of Hino’s Master Elite Technicians from across the country.
“Hino Trucks will enter the Class 8 Market in 2019 with the Hino XL Series. As our product line continues to expand and evolve, never has it been more important to have skilled technicians deliver the highest level of customer satisfaction and maintain our best in class status in the industry,” said Glenn Ellis, Sr. Vice President of Customer Experience for Hino Trucks..
After a national qualification round to establish 24 finalists, and a day of live competition, four-time finalist Tracey Gennusa from H.K. Truck Services walked away with the title. Hino’s Master Elite Technicians, a designation reserved for the highest certified Hino truck technician, complete one of the industry’s most comprehensive training programs. The Competition takes this training to the next level and brings the best-of-the-best of this highly skilled group onsite for varying simulated service-related situations. Rounding out the top ten are:
John Musial, Vice President of Service Operations for Hino Trucks commented, “Our Master Elite Technicians represent some of the most dedicated supporters of the Hino brand. We honor and appreciate the time and effort dedicated to supporting our products, customers and the ever-growing Hino Brand. This competitive platform challenges our technicians and is a driving force behind improving diagnostic skills to deliver the highest level of customer satisfaction and delivering the Ultimate Ownership Experience.”
About Hino: Hino Trucks, a Toyota Group Company, assembles, sells, and services Class 4-7 conventional commercial trucks in the United States. Their headquarters are located in Novi, Michigan and boasts a network of over 200 dealers nationwide committed to achieving excellence in customer service and support. Hino Trucks is the premier medium duty nameplate in the United States with a product lineup that offers the lowest total cost of ownership, superior fuel economy, industry-leading environmental friendliness, unmatched reliability and maneuverability, and the most comprehensive bundle of standard features in the market. For more information, visit our internet home page at www.hino.com or follow us on Facebook, Twitter and YouTube.
For More Information:
Director Marketing and Dealer Operations
Hino Motors Sales U.S.A., Inc.
John Hevia, TruckMax Hino of Miami
Kelly Broeren, Kriete Truck Center, Green Bay
Lonnie Reny, O’Connor Motor, Maine
9Thoai Cao, Future Ford of Sacramento
Tim Lapan, Ballard Mack
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CAB-OVER 195h 19,500 GVW
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CAB-OVER 155 DC 14,500 GVW Double Cab
CAB-OVER 195 19,500 GVW
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CONVENTIONAL 258 LP 25,500 GVW Low Profile
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CONVENTIONAL 338 33,000 GVW
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