- Located in Southaven, Mississippi
- 10 minutes from Memphis International Airport and the FedEx hub
- Easy interstate highway access
- 10 minutes from Memphis International Airport and the FedEx hub
- 23 full-time employees (plus 4 district Parts Managers)
- 100,000 square foot facility
- Expandable for future growth
- 22,000 stocking parts representing $7.0 million inventory investment
- Parts support for all Hino truck models from 1984 to the present
- Supporting 177 strategically placed Hino dealers in the National Dealer Organization
- State-of-Art Technology:
- Utilizing Symbol Technologies’ wireless radio frequency bar code scanners to ensure 6 sigma inventory and shipment accuracy
- $2.0 million ERP system controlling Finance, Parts, Sales, Service, & Warehouse Operations
- Utilizing Symbol Technologies’ wireless radio frequency bar code scanners to ensure 6 sigma inventory and shipment accuracy
- Delivery Cycles:
- Emergency & VOR Orders: Overnight shipment capability for emergency orders placed up to 10:00 pm EST
- Stock Orders: All stock orders received by midnight EST ship next day
- Direct Shipments (drop ships): Next-day service available to all U.S. locations
- Emergency & VOR Orders: Overnight shipment capability for emergency orders placed up to 10:00 pm EST
- Hino Managed Inventory or HMI
- HMI is an advanced inventory interface between Hino and participating dealers to help better managed dealer inventories
- Dealer stock status information is transmitted to Hino via the HMI system
- The HMI system forecasts and creates either a recommended or an automated order that can be launched from the dealer’s business system
- HMI is designed to improve the first fill rate at the parts counter.
- HMI is an advanced inventory interface between Hino and participating dealers to help better managed dealer inventories
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