ULTIMATE SUPPORT

GETTING MORE FROM YOUR CONNECTED VEHICLE

Hino Trucks is raising the bar once again in customer ownership experience with the introduction of Hino Edge, the company’s all-new, third generation connected vehicle solution.  Hino Edge synergizes the digital connection between the fleet customer, dealer network, Telematics Service Providers, and Hino Ultimate Support Center, to provide customers a competitive edge.

CASE MANAGEMENT

You know your truck is in good hands when your Case Management system is powered by Decisiv and easily controlled through your Ultimate Portal. If you have a fault code appear, you'll immediately get an email. Simply reply to that email to speak with a knowledgeable Ultimate Support representative. Then, in the Case Management tab, you can...

1. View outstanding Recalls

2. Review Maintenance Due by mileage, engine hours or time

3. See all open cases

4. Contact your dealer to arrange service

REMOTE UPDATES

On eligible* vehicles, you can perform updates remotely. Safely and quickly improve your uptime by using performing ECU Software updates on your schedule.

*Some Hino vehicles are eligible for Remote Updates. Eligibility will be listed in the “Recall” section of your Hino Ultimate Portal.

DASHBOARD

The Hino Dashboard allows you to view your fleet location, nearest dealer and how your fleet's utilization compares to others.

With Hino Benchmarking, you'll see a graphical snapshot of how you're doing compared to other similar vehicles in similar situations. Idle times, fuel economy... whatever data you need to optimize the performance of your fleet, you can find it here in real time. Never fly blind again! Everything you need to maximize your fleet's ROI is right here, right now.

TELEMATICS

With Hino, it's all about you: We've partnered with the top Telematics service providers to empower you and your business with the choices that best fits your needs. You pick the provider. You select the features that are important to you. We have the hardware factory installed for you, after you tell us what features you want, we'll take it from there!

 

In these 3 simple steps:

1. Log in to Hinoultimate.com

2. Select your TSP and desired trucks

3. Your Service provider will follow up and you can enjoy seamless integration.

 

Insight customers will continue to be supported by Hino Trucks for the included 5 years of Remote Diagnostics and Case Management. Verizon Connect continues to support customers with 1 year of Telematics and any purchased extensions.   Contact Hino’s Ultimate Support Center for any issues or questions surrounding your connected vehicle at 855-510-HINO (4466) or Ultimatesupport@hino.com.

 

Want an Upgrade? Customers interested in upgrading their Insight hardware to get the cutting Edge, please email ultimatesupport@hino.com for a customized quote.

HINO EDGE

Hino 338 Medium Duty Truck Chassis

L SERIES

Hino 195 Hybrid Truck Chassis - Double Cab

XL SERIES

XL7 33,000 GVW

 

XL8  62,000 GVW

L6   25,950 GVW

 

L7   33,000 GVW

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CAB-OVER MODELS

CONVENTIONAL MODELS

 

 

 

 

 

 

 

 

 

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