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With HinoWatch, you can drive with confidence, knowing that we’re there to help if anything goes wrong – day or night 24/7/365. For the first three years of ownership of your new Hino trucks, regardless of mileage, you will enjoy the roadside assistance of HinoWatch anywhere within the United State and Canada.
If you have a problem, simply call the toll-free number, 1-866-365-HINO , and provide your vehicle identification number, current truck location and problem description. All calls to HinoWatch are free to Hino owners and a representative can make arrangements to get you back on the road.
HinoWatch provides the following assistance at no charge:
If you're locked out, HinoWatch will help get you back in your truck and back on the road.
Whatever the reason, HinoWatch coverage means that someone will be on hand to give you a jump-start.
Customers can call anytime to find out the nearest dealer location or get answers to basic vehicle operation questions.
Additional services HinoWatch can coordinate for customers (charges not covered by HinoWatch):
HinoWatch will assist the customer in arranging for a tow if requested. During the first two years, if towing is required to the nearest authorized Hino dealer due to a failure that is covered by Hino warranty, the customer will be reimbursed for the towing expense at the completion of the repairs through the dealer. If towing is not due to a warranty covered failure, the tow bill will be charged to the customer.
Out of Fuel / Out of DEF
A HinoWatch vendor will arrive with fuel (1,) or DEF(1,2) to get you on your way.
(1) Customer is responsible for fuel, DEF, and roadside service costs.
(2) DEF only for use with 2011 model year or newer trucks.
HinoWatch will help arrange for roadside assistance for your truck anywhere in the United State and Canada. Roadside service calls are not covered under HinoWatch.
If you have a tire failure for any reason, Hinowatch will connect you to a local tire service and get you back on the road
Feel free to contact your local Hino dealer for more information about our HinoWatch road-side assistance program.
Terms and conditions apply.